Frances has received several accolades and awards including the Queen Elizabeth II Diamond Jubilee Award, Honoris Causa from the National Ethnic Press and Media Council of Canada, the Black Business and Professional Association Woman of Honour Award, AfroGlobal Television Volunteer of the Year Award, OECS Award of Excellence, STAAG Volunteer Award and the Meritorious Service Award on behalf of the CDOA from the Government of Dominica, among many others. She holds a BA in Information Management and an Honours Graduate Diploma in Logistics and Supply Management from the Pennsylvania State University.